Billing and Accounting (2)
Questions about our billing system including: invoicing, updating your payment method, and cancellation procedures.
Glossary (1)
Definitions for the sometimes confusing acronyms and words we use in the web hosting business.
Pre-Sales Questions (6)
Common questions that come up during the Pre-Sales Process. Find out if Scoop.Host is the right host for you.

Most Popular Articles

This Glossary contains a selection of commonly used terms and abbreviations used in the web...
Payment Methods
When you sign-up and host with Scoop.Host for any of our services it is under the following terms...
How can I cancel my web hosting service?
You can do this by logging into your Online Account Manager at:...
Do you provide free web hosting support?
We provide unlimited support via email for our paying customers, but we do not provide support...
What are your typical support request response times?
Monday to Friday during normal business hours we typically respond to support tickets within an...